FAQ
Ordering
Who may purchase?
Purchasers must be at least 21 years of age and buying for legitimate laboratory research purposes. We may request evidence of research affiliation or credentials.
Do you offer human-use information?
No. We provide no dosing, administration, treatment, or cycle information. Listings describe identity, purity, and handling only. All products are research-use-only.
Can I order without an account?
No — an account is required so that lot assignments and order history remain retrievable. Registration is available at checkout.
Quality and documentation
Where is the certificate of analysis?
Each approved lot’s COA and SDS are linked on its product page and retrievable from the lot verification page using the lot number on the label.
How is purity verified?
Each lot is confirmed by third-party HPLC and mass spectrometry against the release specification. Typical release is ≥98% purity; the certified value is on the lot’s COA.
What does the QR code on my label do?
Each lot label carries a QR code that resolves to that lot’s verification record on this site, so the documentation can be checked in the field.
Shipping and orders
Where do you ship?
We ship to jurisdictions where the products are lawful for research use; restricted destinations are blocked at checkout. See the Shipping Policy.
How do I track my order?
Tracking information is added to your order and shown in your account’s order history once the shipment is dispatched.
My product arrived damaged or the wrong lot.
Contact us within 7 days with your order number and the lot number on the label — see the Refund Policy.